Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCCS031 Mapping and Delivery Guide
Provide individualised support

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCCCS031 - Provide individualised support
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine personal support requirements.
  • Refer to individualised plan to confirm support services to be provided with the person receiving support, their family, carer or others identified by the person.
  • Consult with the person, their family, carer or others identified by the person to determine any specific physical, sensory or cultural needs or preferences.
  • Discuss and confirm the person’s preferences for personal support and their own level of participation in meeting their support needs in a positive manner that develops and maintains trust.
  • Work with the person to determine actions and activities that support the individualised plan and promote the person’s independence and right to informed decision-making.
  • Confirm and assemble required equipment, processes and aids, and prepare for support activities according to the person’s individualised plan, their preferences and organisational policies and procedures.
  • Recognise requirements outside of scope of own job role and seek support from supervisor.
       
Element: Provide support services.
  • Provide support according to the individualised plan, the person’s preferences and strengths, legal and ethical considerations and organisational policies and procedures.
  • Support the person’s use of assistive technologies in meeting their individual needs.
  • Provide assistance to the person to take pre-packaged medication, in accordance with written direction from a health professional and according to legislative requirements and organisational policies and procedures.
  • Respect and include the family, carer and others identified by the person as part of the support team.
  • Provide support according to duty of care and dignity of risk considerations, maintaining the privacy of the person according to organisational policies and procedures.
  • Provide assistance to maintain a safe and healthy environment that is comfortable for the person, according to organisational policies and procedures for infection control.
  • Seek assistance from supervisor when it is not possible to provide required support.
       
Element: Monitor support activities.
  • Monitor own work to ensure the required standard of support is maintained.
  • Recognise and respond to situations of potential or actual risk within scope of own job role and report to supervisor.
  • Involve the person in discussions about how support services are meeting their needs, confirming any requirements for change.
  • Recognise signs of additional or unmet needs of the person and report and refer in accordance with organisational policies and procedures.
  • Consult with the person to ascertain gaps in assistive technology needs and report according to organisational policies and procedures.
  • Participate in discussion with the person and supervisor in a manner that supports the person’s self-determination and respects their rights, privacy and dignity.
       
Element: Complete reporting and documentation.
  • Maintain confidentiality and privacy of the person according to organisational policies and procedures.
  • Comply with organisational reporting requirements, including reporting observations to supervisor.
  • Complete, maintain and store documentation and reports according to organisational policies and procedures.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Refer to individualised plan to confirm support services to be provided with the person receiving support, their family, carer or others identified by the person. 
Consult with the person, their family, carer or others identified by the person to determine any specific physical, sensory or cultural needs or preferences. 
Discuss and confirm the person’s preferences for personal support and their own level of participation in meeting their support needs in a positive manner that develops and maintains trust. 
Work with the person to determine actions and activities that support the individualised plan and promote the person’s independence and right to informed decision-making. 
Confirm and assemble required equipment, processes and aids, and prepare for support activities according to the person’s individualised plan, their preferences and organisational policies and procedures. 
Recognise requirements outside of scope of own job role and seek support from supervisor. 
Provide support according to the individualised plan, the person’s preferences and strengths, legal and ethical considerations and organisational policies and procedures. 
Support the person’s use of assistive technologies in meeting their individual needs. 
Provide assistance to the person to take pre-packaged medication, in accordance with written direction from a health professional and according to legislative requirements and organisational policies and procedures. 
Respect and include the family, carer and others identified by the person as part of the support team. 
Provide support according to duty of care and dignity of risk considerations, maintaining the privacy of the person according to organisational policies and procedures. 
Provide assistance to maintain a safe and healthy environment that is comfortable for the person, according to organisational policies and procedures for infection control. 
Seek assistance from supervisor when it is not possible to provide required support. 
Monitor own work to ensure the required standard of support is maintained. 
Recognise and respond to situations of potential or actual risk within scope of own job role and report to supervisor. 
Involve the person in discussions about how support services are meeting their needs, confirming any requirements for change. 
Recognise signs of additional or unmet needs of the person and report and refer in accordance with organisational policies and procedures. 
Consult with the person to ascertain gaps in assistive technology needs and report according to organisational policies and procedures. 
Participate in discussion with the person and supervisor in a manner that supports the person’s self-determination and respects their rights, privacy and dignity. 
Maintain confidentiality and privacy of the person according to organisational policies and procedures. 
Comply with organisational reporting requirements, including reporting observations to supervisor. 
Complete, maintain and store documentation and reports according to organisational policies and procedures. 

Forms

Assessment Cover Sheet

CHCCCS031 - Provide individualised support
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCCS031 - Provide individualised support

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: